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Reporting Problems

Reporting Problems in the Village

Highways Matters

For reporting general highways matters such as footpaths, blocked gullies & drains, potholes, anything to do with the highway, go to suffolk.gov.uk and select Roads and Transport – Report a Highways issue -  click on the link ‘Highways Reporting Tool’ and follow the instructions. 

This tool allows you to report a defect and monitor the status of existing reports.

 Click on the link here to go straight to the site https://highwaysreporting.suffolk.gov.uk/

Or telephone 0345 606 6171

Public Rights Of Way issues

For instructions on how to report a Public Rights of Way issue in Suffolk

Report a public right of way issue | Suffolk County Council

Fly Tipping

For fly tipping, rubbish collection, environmental issues, go to eastsuffolk.gov.uk select Environment and select fly tipping or grass cutting etc. and collect the online fly tipping reporting tool https://www.eastsuffolk.gov.uk/waste/fly-tipping/how-to-report-fly-tipping/ or telephone 01394 383 789

Heavy Goods Vehicles 

HGVs are not allowed along Nacton Lane (between Bob Nicholls and Seven Hills roundabout) unless of course they are farm machinery accessing the fields.

If you see HGVs taking short cuts down our restricted 6ft 6" lanes, please report them here ~


It's a quick and easy online form. Just take a note of their number plate or if you have a dash cam or phone take a photo. We have had some good results and positive responses from Suffolk County Council who do follow up all reports

Road Closures

You can also find out of any road closures and planned works in the village by clicking on this link https://one.network/

Neighbourly Issues

Neighbourly disputes or parking problems are not a matter for the Parish Council. For advice about neighbourly disputes contact Citizens Advice. For Suffolk Police call 01473 613500 or 101 or click on the link here. In the event of an emergency call 999.   

To access East Suffolk Council's leaflet on Bonfires click on the link here.

If you encounter any problems or you are not sure who to contact please contact the Parish Council Clerk at buckleshampc@gmail.com and we will try to point you in the right direction.